HardTime Games – Privacy Policy
Last Updated: [2025.12.05]
1. Introduction
HardTime Games (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our games, mobile applications, websites, and related services (collectively, the “Services”).
Please read this policy carefully. By using our Services, you consent to the data practices described herein. If you do not agree, please do not use our Services.
2. Information We Collect
We may collect the following categories of information:
a. Information You Provide Directly:
l Account data (e.g., username, email address, password when you register).
l Profile information you choose to set up.
l Communications with us (e.g., customer support inquiries).
l Payment information processed by app stores (e.g., Apple App Store, Google Play Store). We do not directly collect or store full credit card numbers.
b. Information Collected Automatically:
l Device Information: Model, operating system, unique device identifiers (e.g., Advertising ID), IP address, language settings.
l Gameplay Data: Progress, achievements, scores, in-game items, and interaction logs.
l Usage Data: How you use our Services, features accessed, session length, and crash reports.
c. Information from Third Parties:
l If you log in via a third-party service (e.g., Apple Game Center, Google Play Games, Facebook), we may receive your public profile information.
l Ad networks and analytics providers may share information with us about your interactions with ads in our Services
3. How We Use Your Information
We use the collected information for purposes including:
l To provide, maintain, and improve our Services.
l To personalize your experience and deliver tailored content.
l To process transactions and send related confirmations.
l To respond to your comments and support requests.
l To send administrative information, updates, and security alerts.
l To analyze usage trends and optimize performance.
l To show personalized advertisements (where applicable).
l To prevent fraud, cheating, and enforce our Terms of Service.
l To comply with legal obligations.
4. Legal Basis for Processing (For EEA/UK Users)
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data based on:
l Performance of a contract (to provide the Services you requested).
l Legitimate interests (for analytics, security, and improvement of our Services).
l Consent (for certain marketing or specific data uses, where required). You may withdraw consent at any time.
5. Sharing of Your Information
We may share your information in the following situations:
l Service Providers: With trusted third-party vendors who assist us in operations (e.g., hosting, analytics, payment processing, customer support, advertising). These parties are contractually bound to protect your data.
l Legal Requirements: If required to do so by law or in response to valid legal requests.
l Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
l With Your Consent: For any other purpose disclosed to you with your prior permission.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Criteria for determining retention periods include the nature of the data and the reason for its collection.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, which may include:
l Access and Portability: Request a copy of your data.
l Correction: Update or correct inaccurate information.
l Deletion: Request deletion of your data under certain conditions.
l Restriction and Objection: Object to or restrict certain processing.
l Opt-out of Marketing: Unsubscribe from promotional communications.
l Advertising ID Controls: You can reset your device’s Advertising ID or opt out of personalized ads through your device settings.
To exercise these rights, please contact us at the email address below. We will respond in accordance with applicable laws.
8. International Data Transfers
We may store and process your information in various locations, including Hong Kong and other jurisdictions where our servers or service providers are located. When we transfer data from your region to other jurisdictions, we implement appropriate safeguards (such as standard contractual clauses) as required by law.
9. Children’s Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such data, we will take steps to delete it promptly. If you believe a child under 13 has provided us with information, please contact us.
10. Security
We implement reasonable administrative, technical, and physical security measures designed to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
11. Third-Party Links and Services
Our Services may contain links to third-party websites or services (e.g., social media buttons, external offers). This Privacy Policy does not apply to those third-party practices. We encourage you to review their privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy within our Services or via other reasonable means. The “Last Updated” date at the top will reflect the effective date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
HardTime Games
Email: hardtimeglobal@gmail.com